Updated 11:26 AM PHT Tue, March 14, 2017
In the service industry, particularly the BPO space, team-member development is one of the key pillars of profit, employee engagement, customer retention and customer satisfaction.
This is evident when we see huge growth spurts from service sectors from either Fortune 500 or top local companies. They have one thing in common: an extensive program to educate and train their top talents.
Process Synergy has invested heavily in developing methodologies, modules, platforms and a training team that has provided for our needs. We are currently using an in-house branded Learning Management System (My LEAP).
This allows us to develop team members at a lower cost and allows rapid deployment of training programs.
We are excited to share these with our partners and help develop their team members in anyway we can.
Find out more by getting in touch with us here.