BPI client finds billions of pesos in account

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Metro Manila (CNN Philippines, June 8) — With the Bank of the Philippine Islands (BPI) experiencing widespread system error since June 7, some of its clients find their accounts with negative figures, while some became instant billionaires.

One such client is Daniel Angelo, who originally had around ₱12,000 in his personal savings account.

"Nung mga 4:30, nung nag-access na ako sa account ko, na-shock ako dun sa ₱12 billion dun sa passbook ko," Angelo, who was debited ₱12,435,323,567.04, told CNN Philippines' News Night.

[Translation: Around 4:30 p.m., when I accessed my account, I was shocked to see ₱12 billion in my passbook.]

He said he was monitoring his account because he was using it to pay for his mortgage and loan.

Later that night, BPI released a statement, announcing they "have rectified [their] internal system issue. Access to all electronic channels has been restored."

However, when Angelo checked his account on the morning of June 8, he found that his account had zero balance.

Later on, he found ₱8,121,781.59 in his account after a balance check at an ATM machine.

BPI-Mess_CNNPH.jpg  

While he has now been "downgraded" to a millionaire, it was still far from the original figures in his account.

"Na-shock na naman ako sa nangyayari, sabi ko 'Ano na naman 'to, bakit ₱8 million naman ngayon?'," Angelo recounted.

[Translation: I was once again shocked, I said, 'What now, why do I have ₱8 million now?']

"Nakikita ko po sa Internet, nakikita kong parehas na parehas kami. Baka yung system glitch nila, pare-parehas yung pumapasok," he added.

[Translation: I see posts on the Internet where he have the exact same figures. Maybe their system glitch reflected similar figures in our accounts.]

When Angelo went to a bank teller to have an over-the-counter transaction, he was told it was not valid at the moment.

He recounted there were other people who couldn't complete their transactions, with some retirees unable to receive their pension.

BPI, the oldest bank in the country, released a statement on Thursday saying, "in the process of rectifying balances of accounts with mis-posted transactions...certain accounts still reflect incorrect balances."