BDO probing reports of fraud, suspicious transactions

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Metro Manila (CNN Philippines, January 11) — Banco de Oro (BDO) Unibank said it is investigating cases of fraud and unauthorized withdrawals reported by some of its bank account-holders.

In a statement released Tuesday, the country's largest bank said it is "checking any irregularities and identifying signals of fraud from millions of valid transactions everyday."

The bank also admitted there was a rise in fraud attacks in the 4th quarter of 2017, as there were also claims of unauthorized transactions in other countries.

BDO then reminded its account holders to keep their account information private, and to be mindful of people requesting personal account details.

"Unscrupulous individuals and groups are constantly preying on unsuspecting clients to collect their bank information through skimming, phishing, social engineering, and other devious ways," it said.

Incidents of data skimming through BDO automated teller machines were also reported July last year, after clients complained about unusual activities in their accounts.

The issue once again arose in September, after some account holders reported having their cards blocked.

BDO encouraged affected clients to file a formal report via email at, its international toll free number (IAC +800-8-631-8000), or its domestic hotline (631-8000).