Reset, rebound: companies adjust to the next normal with cloud solutions

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Metro Manila (CNN Philippines) - Companies can still rebound amid the impact of the COVID-19 pandemic by finding agile, secure, reliable, scalable, and cost-efficient ways through the "best-of-breed" cloud products, Globe Business said.

Cloud solutions can help businesses improve performance by tracking productivity, managing data, and streamlining coordination while ensuring that work files are secure and applications are running effectively. This includes regaining visibility and control by easily monitoring employee deliverables.

Globe Business is confident its Globe Cloud Solutions remains top-notch, being allied with global cloud providers such as Microsoft, Amazon Web Services, and Google. Globe also collaborates with cloud consulting partner and managed services provider, Cascadeo, in helping businesses achieve digital transformation and resiliency with the Cloud amid changing times.

"We start from the customer and try to listen to what they are trying to achieve from a strategic standpoint and what their pain points might be," said Peter Maquera, senior vice president for Globe Business, noting that Globe has been in the cloud market since 2011 and is now nearing one hundred customers on the Cloud.

This was seen in the case of XDE Logistics, a local courier service that was able to move closer to modernizing its IT infrastructure by tapping the Cloud using G Suite and Globe postpaid lines. The services allowed XDE Logistics' employees to coordinate with each other in real-time. The company was also able to send text updates to customers after Globe provided SMS credits that complemented its application programming interface platform.

With Globe Cloud, businesses can gain the right tools to operate digitally and certified experts who can provide support as they grow in a highly digital world, Globe Business said.

“Cloud-empowered companies can use digital channels to bring their services to customers whose mobility has been hindered," explained Maquera.

He added that moving operations to the Cloud will ensure that workloads are always available, readily accessible, and easily recovered.

For example, leading food enterprise CDO Foodsphere Inc. moved its warehouse management system to the Cloud just before quarantine restrictions were imposed. Its on-premise legacy system was able to migrate successfully through a partnership with Amazon Web Services and Globe Business, despite the system previously encountering

long downtimes, tedious maintenance, and other performance issues. The effort made inventory monitoring more efficient by reducing resolution times for system incident reports from 150 days to just one day.

“Companies that embrace change will emerge from the crisis stronger and more resilient," stressed Maquera. "Those who fail to adapt will be at a competitive disadvantage."

A global data report found that 84% and 74% of Philippine enterprises are considering managed cloud services and cloud management platforms. This comes as the government updated its cloud-first policy, requiring government agencies to use either the official GovCloud platform or an external provider’s.

The directive resulted in the increasing adoption of cloud-powered collaboration tools and business applications such as Zoom, G Suite, Microsoft 365, and Windows Virtual Desktop. Other companies are also making the most of Amazon End User Computing Services such as WorkSpaces, AppStream 2.0, Chime, and WorkDocs.